Shopcut.in

Refund Policy

Last Updated: 28-05-2025

At Shopcut.in, we aim to provide the best shopping experience for all our customers. Please carefully read our Refund Policy below to understand how we handle refunds for physical products purchased from our Website.

1. Physical Products

1. 7-Day Return Policy for Physical Products
For physical products, we offer a 7-day return policy from the date of delivery. If you are not completely satisfied with your purchase, you may request a return within 7 days, provided the following conditions are met:

  • The product is unused, undamaged and in its original packaging.
  • The product is returned with a valid proof of purchase (such as an order confirmation or receipt).
  • The product is not on our non-returnable list (such as opened goods or customized products).

2. Return Process
To initiate a return, please contact our customer support team at Help@shopcut.in with your order number and the reason for the return. Our team will guide you through the return process. Customers are responsible for the return shipping costs, unless the product is faulty or damaged during transit.

3. Refund Processing for Physical Products
Once the returned item is received and inspected, we will notify you of the status of your refund. If your return is approved, we will issue a refund to your original payment method. Please note that it may take 5 – 7 business days for the refund to appear in your account, depending on your payment provider.

2. Exceptions

1. Non-Returnable Items
The following products are not eligible for returns or refunds:

  • Customized or personalized items.
  • Items that have been opened, used or damaged by the customer.

2. Damaged or Defective Products
If you receive a damaged or defective physical product, please contact us immediately at help@shopcut.in within 7 days of delivery. Replaced product will be delivered within in 7 days. We will provide instructions for returning the product and either offer a replacement or a full refund, depending on the situation.

3. Customer Support

If you have any questions or concerns about our refund policy or need assistance with returns, please reach out to our customer support team:

Email: Help@shopcut.in
Contact Form: https://shopcut.in/contact/

4. Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. All changes will be posted on this page with the updated “Last Updated” date. By continuing to use our Website, you agree to be bound by the updated terms.